shipping & delivery

what are the shipping costs?

we offer free shipping for orders in Canada and the United States on orders over $125 USD. for orders in Canada and the United States under $125 USD, there is a flat shipping rate of $10 USD.

international shipping rates are calculated by our respective couriers during checkout.

please note that order values will be fully declared, and duties and taxes may apply to international regions. osume will not be responsible for any customs and duties charged to a customer.

how long will my order take to be fulfilled?

fulfillment/processing times normally take around 2-5 business days (this excludes any weekends, potential holidays and breaks). if you place your order during high volume drops, packing your order can take up to an extra 5 business days (total of 10 business days). please note that we're a small team trying our best to get to your order as soon as possible and your patience is much appreciated during this time!

how long will my order take to arrive to me once its shipped?

United States - 3-14 business days
Canada - 1-9 business days
International - dependent on shipping option chosen during checkout

please note that these are only estimates provided by the shipping courier and exceptions apply. 

what countries do we ship to and what shipping service do we use?

USPS, Canada Post, and GSM
Canada
United States

APC Logistics, DHL, Fedex, PostNL, and UPS
Rest of world
*some country restrictions may apply, you may confirm country eligibilities during checkout